The following are common questions we receive from our web site users experiencing difficulties with the login page.

Why do I see "Session Timed Out" after logging in?

If you are continually prompted to login, with the message "session timed out," then your web browser is not receiving AJM's web site cookies.  The AJM web site requires that your web browser accept cookies.

To correct this problem, first verify that your web browser is configured to accept, not block, web site cookies.  If your security standards preclude outright acceptance of cookies, then perhaps you can enable cookie notification in your web browser and accept AJM's cookies when prompted to.

If the problem persists, then a firewall or other security application (e.g., anti-virus, anti-spyware) may be preventing the cookies from reaching your web browser.  Inspect the configuration of any firewalls or security applications you employ to be certain that cookies from www.ajm.org will be accepted and passed to your web browser.

I forgot or misplaced my password.  What do I do?

Select "Recover Password" from the login page and supply your e-mail address where prompted.  If your e-mail address corresponds to an AJM account, the password will be e-mailed to the respective address.

If the password recovery system reports that it has delivered your password but then the corresponding e-mail message is not received, then your e-mail account is probably the victim of over-aggressive spam filters.  Consult our e-mail instructions for help with your specific ISP (e.g., AOL, Yahoo!) and software (e.g., Microsoft Outlook, Mozilla Thunderbird).

If your e-mail account does not correspond to an AJM account, you must contact your appropriate Junior Miss chairperson for personalized assistance.

I don't have an AJM online community account.  How do I join?

AJM online community accounts are available only to bone fide members of the AJM family.  This includes contestants, staff and volunteers at any local, state or national program, past or present.  If you meet this requirement and haven't received an invitation, then please contact your appropriate program chairperson for assistance.